Amaka Ikpeazu. Senior Solutions Engineer, Northampton, UK.

I help businesses understand, evaluate and successfully adopt complex software.

I'm a Senior Solutions Engineer with 7+ years of experience across SaaS, AI, RegTech, connected data and manufacturing. My work sits at the intersection of technology, sales and customer success, spanning technical discovery, enterprise demonstrations, solution architecture, APIs, integrations and implementation.

I've also built technical sales enablement functions, automated internal processes and developed reusable demos, integrations and playbooks. Much of my experience has been in early-stage and scaling environments, where I've helped establish the tools and processes needed to support technical evaluations, bring products to market and drive customer adoption.

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$200k+Enterprise revenue closedThrough consultative technical discovery, solution architecture and ROI validation
20%Faster RFP and RFI responsesFrom an AI-powered automation tool I built in Python, with human review
22%Increase in production outputThrough Lean Six Sigma process improvement on steel and composite production lines
3 · 6 · 10Certification tracks, demo frameworks and playbooksBuilt Kinsta's global technical sales enablement function from the ground up, standardising technical sales across global teams

Meet Kova

Client work stays confidential, so I built a company to show you how I work. Kova is fictional. The product, its API and its integrations are real, and you can use them.

Kova is a customer health platform for B2B SaaS companies. It connects to the places where churn shows up first (product usage, support tickets, the CRM and billing), scores every account, explains the score, and tells the customer success manager what to do before renewal comes round.

Try it with a sandbox account

Kova

What it sells: Customer health scoring, at-risk alerts and QBR drafting
Who buys it: Heads of Customer Success at SaaS companies with 50 to 500 customers, where each CSM has too many accounts to watch by hand
The problem: Churn signals are spread across four systems, so CSMs find out an account is at risk when it's already too late
Up against: Gainsight, ChurnZero and Vitally
Why Kova wins: Every score comes with its reasons, it's API-first, and it's live in days rather than a quarter-long rollout
The company: London-based, founded 2023, around 45 people, Series A. All made up.

What are you hiring for?

Pick one and I'll point you to the work that matters for that role. Everything marked live works right now.

Watch me demo Kova
A recorded walkthrough, built around a discovery call with a fictional prospect.
Coming soon
Use the product yourself
Spin up a sandbox, change the account and watch the health score respond.
Live
Call the API
Send a real request with your own key and see it land in the dashboard.
Live
Discovery and demo plan
The questions I'd ask, and how the answers shape the demo.
Coming soon

Watch me demo it

A walkthrough built the way I'd run a real one: discovery first, then a demo shaped around what the prospect said matters. The prospect is a Head of Customer Success three weeks before a big renewal.

Recording in progress. In the meantime, the live product is one click away.

Skills

Six core capabilities first, then the full toolkit behind them. Industries I've worked in: SaaS, AI, RegTech, fintech and payments, IoT and connected-vehicle data, enterprise software and manufacturing.

Solutions Engineering & Technical Pre-Sales

Running technical evaluations from the first discovery call through to the technical win.

Technical discovery
Enterprise demos
POC/POV design
MEDDIC

APIs, Integrations & Systems Architecture

Connecting products to the systems customers already run, and fixing it when the data doesn't line up.

REST APIs
Webhooks
OAuth
CRM integrations

GTM Engineering & Revenue Systems

Building the systems, workflows and tooling that sales teams rely on day to day.

CRM architecture
Sales workflow automation
Lead routing
Sales enablement

AI Engineering & Intelligent Automation

Putting LLMs to work inside real business processes, with people reviewing the output.

LLM integration
RAG
AI agents
Human-in-the-loop

Software Engineering, Cloud & Data

Hands-on enough to build prototypes, automations and integrations myself, not just specify them.

Python
JavaScript
SQL
PostgreSQL

Manufacturing, IoT & Industrial Technology

Experience with physical systems, connected vehicles and industrial data, not only software.

Manufacturing engineering
Vehicle telemetry
IoT platforms
Systems integration

Full Technical Toolkit

Tools and platforms I've used in real work, at different depths.

- Salesforce
- HubSpot
- Microsoft Dynamics 365
- Pipedrive
- Jira
- Confluence
- Notion
- Linear
- Zendesk
- Intercom
- Gainsight
- Kentico Xperience
- Contentful
- WordPress
- Drupal
- Shopify
- Magento
- WooCommerce
- BigCommerce
- KYB
- KYC
- AML
- CDD
- EDD
- UBO analysis
- Sanctions and PEP screening
- Risk scoring
- Compliance workflows
- PCI DSS
- Payment flows
- SSO
- SAML
- MFA
- Okta
- Microsoft Entra ID
- Sensitive-data handling
- Implementation planning
- Onboarding
- Customer training
- Technical handover
- Adoption tracking
- Customer success plans
- Stakeholder management
- Rollout planning
- Implementation playbooks
- Success metrics
- Product positioning
- ICP and persona development
- Value propositions
- Messaging
- Competitive analysis
- Battlecards
- Pricing rationale
- Launch planning
- Sales playbooks
- Demo frameworks
- Certification paths
- Cross-functional alignment
- SQL
- Data modelling
- Snowflake
- Databricks
- Tableau
- Power BI
- Looker
- Datadog
- Grafana
- Claude Code
- Cursor
- GitHub Copilot
- Claude
- ChatGPT
- Replit
- Lovable
- n8n
- Make
- Zapier
- Microsoft Azure
- AWS
- Google Cloud Platform
- Git
- GitHub
- CI/CD
- PostgreSQL
- Kubernetes
- Cloud architecture fundamentals
- Deployment workflows
- Microsoft Certified: Azure AI Fundamentals
- Microsoft Certified: Azure Fundamentals
- MEDDIC Sales Methodology Certification
- Sales Enablement Certification, HubSpot Academy
- Lean Six Sigma Yellow Belt, IASSC

The rest of the work

Each piece is built around Kova, so you can check the thinking against the product.

Live
Kova sandbox
Health scoring, alerts, integration log and QBR drafts.
Live
API reference
Endpoints, auth, errors and copy-paste requests.
Coming soon
Discovery and demo plan
The MEDDIC-based discovery behind the demo video.
Coming soon
Implementation and success plan
How I'd take a new Kova customer from signature to renewal.
Coming soon
Sales enablement kit
Positioning, competitive battlecard, objection handling and a demo playbook for Kova's sales team.
Coming soon
Architecture
How Kova, the AI model, the Make workflow and Gmail fit together.

About me

I'm a hands-on solutions engineer. I work out how a process really runs with the people doing it, design the solution, build what's needed to prove it, and stay through rollout and training until people actually use it. Most recently that's been for fintech and payments compliance teams handling sensitive KYB, KYC and AML data.

I've worked across enterprise CMS, cloud hosting, connected vehicle data, network security, AI and RegTech, so I pick up new domains quickly and can talk to engineers, operations teams and executives in their own terms. I've worked with customers across EMEA and the Americas, and spent two years living and working in the UAE.

Email me LinkedIn

Experience: 7+ years in solutions engineering, pre-sales and implementation
Focus: Solutions engineering, implementation, customer success and sales enablement
Regions: EMEA and the Americas, including MENA
Certifications: Azure AI Fundamentals, Azure Fundamentals, MEDDIC, HubSpot Sales Enablement, Lean Six Sigma Yellow Belt
Education: BEng, Southampton Solent University
Languages: English, Igbo, conversational French
Based in: Northampton, UK